Emerge Care
ED and sexual health

Ro (Roman)

Checked October 15, 2026 13 sources ro.co ↗

Ro is a US direct-to-patient telehealth company whose men's brand Roman offers online visits and delivered prescriptions for erectile dysfunction, premature ejaculation and hair loss.

What it is

Ro offers generic and branded ED pills plus its own compounded ED products, Ro Sparks (sublingual sildenafil or tadalafil) and Daily Rise Gummies (tadalafil).

Ro labels Ro Sparks and Daily Rise Gummies as compounded medications that are not FDA-approved.

Hair-loss options include finasteride, oral and topical minoxidil and a compounded Ro Mane Spray; PE options include sertraline and OTC benzocaine wipes (Roman Swipes).

Ro says it has treated almost 2,000,000 members for ED.

Prescribes: Generic sildenafil and tadalafil, branded Viagra and Cialis, compounded Ro Sparks and Daily Rise Gummies (not FDA-approved), finasteride, oral and topical minoxidil, compounded Ro Mane Spray, sertraline for PE.

What it costs

Ro Sparks (compounded), 4 doses/month$48/mo1
Daily Rise Gummies (tadalafil 7mg), 3-month plan$69/mo1
Generic sildenafil 50mg (listed price; dosing minimums apply)$61
Branded Viagra (listed price per dose)$901
Finasteride, 12-month plan$16/mo1
Roman Swipes (benzocaine wipes), monthly$27/mo1

Insurance: Men's health prices are listed as self-pay; the pricing page describes insurance help only for the Ro Body weight-loss membership.

Prices change often. Check ro.co before you sign up.

By the numbers

  • Trustpilot: 3.9/5 from 7,187 reviews (65% five-star, 21% one-star), checked 2026-10-15.6
  • BBB: A+ rating, accredited, 739 complaints filed in the last 3 years.8

Pros and cons

Pros

  • Publishes a detailed public pricing page for each men's treatment.1
  • Offers both generic/branded FDA-approved ED drugs and compounded options.1

Cons

  • Its best-promoted ED products are compounded and not FDA-approved.2
  • Trustpilot reviewers report unexpected charges and difficulty getting refunds after cancelling.3

What users say

Common themes in public posts on Reddit, Trustpilot, the Better Business Bureau and app stores, summarised and linked. Individual experiences vary.

  • Reviewers often describe an easy signup and quick prescription turnaround.3
  • Recurring complaints about fees, unexpected charges and refunds after cancellation.3
  • Some report difficulty reaching support by phone for urgent account issues.3
  • Users report Roman's generic sildenafil and tadalafil worked for them, though several call it expensive next to pharmacy prices.91011
  • Questions about Ro Sparks (the compounded under-the-tongue product) draw few first-hand reports.1213
  • Trustpilot reviewers: simple sign-up through website or app.6
  • Trustpilot reviewers: quick, helpful support replies.6
  • Trustpilot reviewers: charged more than advertised once membership and recurring shipments are added.6
  • Trustpilot reviewers: refund and cancellation difficulties; charges after cancelling.6

Sources

  1. 1Ro pricing pagero.co ↗
  2. 2Ro erectile dysfunction pagero.co ↗
  3. 3Trustpilot: ro.cotrustpilot.com ↗
  4. 4App Store: Ro: Online Healthcareapps.apple.com ↗
  5. 5Ro premature ejaculation pagero.co ↗
  6. 6Trustpilot: ro.cotrustpilot.com ↗
  7. 7App Store listingapps.apple.com ↗
  8. 8BBB business profilebbb.org ↗
  9. 9Reddit r/erectiledysfunction threadreddit.com ↗
  10. 10Reddit r/erectiledysfunction threadreddit.com ↗
  11. 11Reddit r/erectiledysfunction threadreddit.com ↗
  12. 12Reddit r/erectiledysfunction threadreddit.com ↗
  13. 13Reddit r/erectiledysfunction threadreddit.com ↗

Emerge Care is not affiliated with Ro (Roman) and earns nothing if you use it. Ro (Roman) and its logo are trademarks of their owner, used only to identify it. This page lists public facts with sources and is not medical advice or a recommendation. Spotted something wrong or out of date? Email hello@getemergeapp.com and we will fix it.

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