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Urgent and primary care

Amazon One Medical (incl. Pay-per-visit)

Checked October 15, 2026 6 sources health.amazon.com ↗

Amazon One Medical offers a primary care membership with 24/7 virtual care and in-person offices, plus self-pay per-visit virtual care for common conditions.

Amazon Clinic was folded into One Medical Pay-per-visit in 2024

What it is

Membership includes 24/7 on-demand virtual care (Treat Me Now, Video Chat), messaging and prescription renewals; scheduled visits are billed separately.

Pay-per-visit offers one-time message or video visits for 30+ common conditions, not billed to insurance.

In-person care is available at 200+ US offices.

Prescribes: Treats common conditions incl. UTI, sinus infection, ED and hair loss; controlled-substance policy not stated on pages checked.

What it costs

Membership for Prime members$99/year (+$66/year per additional member)1
Membership without Prime$199/year1
Pay-per-visit message visitFrom $29 (varies by condition; not available in all states)2
Pay-per-visit video visitFrom $492

Insurance: Pay-per-visit is self-pay only; scheduled office visits billed to most major plans and Medicare (not Medicaid-only patients, except DC).

Prices change often. Check health.amazon.com before you sign up.

Pros and cons

Pros

  • Low self-pay entry price for message visits (from $29).2
  • Membership includes 24/7 virtual care at no extra cost.1
  • Combines virtual care with 200+ in-person offices.3
  • Accepts most major insurance and Medicare for scheduled visits.1

Cons

  • Pay-per-visit care is not billed to insurance.3
  • Remote video visits limited to states with One Medical offices.3
  • Membership does not cover scheduled visits; Medicaid-only patients generally not seen.1

What users say

Common themes in public posts on Reddit, Trustpilot, the Better Business Bureau and app stores, summarised and linked. Individual experiences vary.

  • Users describe getting an ED prescription through an Amazon One Medical consult and filling it cheaply at Amazon Pharmacy, with doses adjusted over time.56

Sources

  1. 1Amazon One Medical: Prime membership pagehealth.amazon.com ↗
  2. 2One Medical: Pay-per-visit (seen in search results)onemedical.com ↗
  3. 3Amazon One Medical: homehealth.amazon.com ↗
  4. 4HLTH: Amazon unifies telehealth under One Medical (June 28, 2024)hlth.com ↗
  5. 5Reddit r/erectiledysfunction threadreddit.com ↗
  6. 6Reddit r/erectiledysfunction threadreddit.com ↗

Emerge Care is not affiliated with Amazon One Medical (incl. Pay-per-visit) and earns nothing if you use it. Amazon One Medical (incl. Pay-per-visit) and its logo are trademarks of their owner, used only to identify it. This page lists public facts with sources and is not medical advice or a recommendation. Spotted something wrong or out of date? Email hello@getemergeapp.com and we will fix it.

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