Questions about the app, your subscription or your data. If the answer isn't here, email us and we'll reply within 24 hours.
Questions, feedback or something not working? Email us and we'll reply within 24 hours.
hello@getemergeapp.comCancel anytime on your iPhone: open Settings, tap your name, then Subscriptions, then Emerge Care. You keep access until the end of the billing period, and your data stays on your phone either way.
Open the app, go to Settings and tap Restore Purchases. Use the same Apple ID you subscribed with. Still stuck? Email us.
Your health records and chats are stored on your phone, not on our servers. When you ask a question, the message passes through our server to the AI and back, and that server is built to keep nothing and log nothing. We never sell your data.
Your health records and chats live on your phone, so deleting the app deletes them. To remove anything else we hold, such as your email address or subscription records, email us and we'll delete it.
No. Emerge Care is a wellness app: it explains, tracks and shows its sources, but it never diagnoses or treats anything. For medical decisions, always talk to a clinician. In an emergency, call your local emergency number.
Not yet. Emerge Care is iPhone only for now. Tell us if you want Android: requests decide what we build next.
Works with Apple Health and Apple Watch. Your health records stay on your phone.
Emerge Care