GoodRx Care

What it is

Virtual care with online clinicians for short-term refills and common conditions, without needing insurance.

GoodRx Care Direct is an auto-renewing subscription for telehealth visits and prescriptions.

Weight-loss treatment through Care Direct not available in Alabama or Louisiana.

Prescribes: Refills and common-condition prescriptions including GLP-1s; controlled-substance policy not checked.

Pros and cons

What users say

Common themes in public posts on Reddit, Trustpilot, the Better Business Bureau and app stores, summarised and linked. Individual experiences vary.

• In r/erectiledysfunction, GoodRx telehealth plus a local pharmacy is often recommended as the cheapest route to generic ED pills.45
• A 2026 user reports that renewing a tadalafil prescription now required agreeing to a much pricier mail-order plan.6

Records we found

Official and court records we found in public sources as of October 15, 2026. This is not a live or complete record; check fda.gov, ftc.gov and court sites for the latest.

1. Feb 2023
   FTC

   FTC took action against GoodRx under the Health Breach Notification Rule for sharing users' health data for advertising, proposing a $1.5 million civil penalty and a ban on such sharing.2