PlushCare

What it is

Patients see a board-certified primary care physician by video; labs and ongoing monitoring are included in the program and prescribing is at the doctor's discretion.

Listed medications include Wegovy, Zepbound, Saxenda, Contrave and Xenical, and diabetes drugs such as Ozempic and Mounjaro for patients with type 2 diabetes.

PlushCare is in-network with many insurers and helps with prior authorization; cash patients pay per visit plus medication.

Prescribes: Brand-name FDA-approved medications (Wegovy, Zepbound, Saxenda, Contrave, Xenical; Ozempic/Mounjaro for type 2 diabetes). Compounded drugs are not mentioned.

What it costs

Insurance: In-network with most major insurers (Aetna, Humana, Cigna named); branded GLP-1s usually need prior authorization.

Prices change often. Check plushcare.com before you sign up.

By the numbers

• Trustpilot 3.5/5 from 2,790 reviews (27% 1-star; covers all PlushCare care; checked 2026-10-15).3

Pros and cons

What users say

Common themes in public posts on Reddit, Trustpilot, the Better Business Bureau and app stores, summarised and linked. Individual experiences vary.

• Reviewers often praise thorough clinicians and fast appointments, while a large share of 1-star reviews describe unexpected membership charges and difficulty cancelling (Trustpilot 3.5, about 2,790 reviews).2
• Members who use PlushCare for brand-name GLP-1 prescriptions often describe quick prior authorizations (approved within one to two days in one account) and a responsive care team, and some use insurance for the visits.67
• Some members describe required lab work and follow-ups as an expensive upsell, a 2025 on-camera scale weigh-in requirement, and one doctor who wanted to taper a patient off the medication.897
• Trustpilot reviewers (covering all PlushCare care) praise thorough doctors and fast prescriptions; complaints cite unexpected recurring membership charges and difficulty cancelling.3