9amHealth

What it is

Members get care plans from licensed clinicians, video visits, lab testing, a smart scale and 1:1 coaching.

Prescribing covers brand-name GLP-1s such as Wegovy, Ozempic and Zepbound plus generic medications; the site states it does not use compounding.

Insurance or cash pay is accepted, and 9amHealth was named as one of LillyDirect's telehealth launch partners in 2024.

Prescribes: Brand-name FDA-approved GLP-1s (Wegovy, Ozempic, Zepbound) and generic medications; site states no compounding.

What it costs

Insurance: Insurance or cash pay; site says membership may be fully covered by some insurance; HSA/FSA accepted.

Prices change often. Check join9am.com before you sign up.

By the numbers

• Trustpilot: unclaimed Trustpilot profile with no reviews (checked 2026-10-15).3

Pros and cons

What users say

Common themes in public posts on Reddit, Trustpilot, the Better Business Bureau and app stores, summarised and linked. Individual experiences vary.

• Many Reddit posts about 9amHealth come from people whose insurer or pharmacy benefit manager requires its program before covering a GLP-1; several describe the required modules, weigh-ins and labs as hurdles and report poor communication about refills.678
• Earlier users describe a smooth start, with an at-home lab draw, a quick video visit and brand-name vials through the drugmaker's pharmacy for a monthly program fee, though one long-time member said responsiveness dropped in early 2025.910