Noom Med / Noom GLP-1Rx

What it is

Noom's app combines food tracking and psychology-based lessons with an optional Noom Med medical program.

The App Store listing describes access to brand-name GLP-1s, a Noom GLP-1Rx option with 'SmartDose' dosing, and microdose options; 7-day delivery applies to compounded medications.

Noom began offering compounded semaglutide in 2024.

Prescribes: Brand-name GLP-1s (Ozempic, Wegovy, Zepbound, Mounjaro) if eligible, and compounded GLP-1s (not FDA-reviewed)

What it costs

Insurance: Not stated on listing.

Prices change often. Check noom.com before you sign up.

By the numbers

• Trustpilot 4.5/5 from 67,136 reviews (covers all of Noom, not only Noom Med; checked 2026-10-15).4
• BBB: A+; BBB Accredited since Oct 2021; 606 complaints in the last 3 years (checked 2026-10-15).5

Pros and cons

What users say

Common themes in public posts on Reddit, Trustpilot, the Better Business Bureau and app stores, summarised and linked. Individual experiences vary.

• Users like the app, food tracking and short daily lessons.2
• Complaints include unexpected charges, renewal/cancellation trouble and prescription handoff problems.2
• Billing is the main Reddit complaint about Noom's GLP-1 program: a 2025 thread with 120 comments describes an automatic $800 refill charge with no medication shipped for weeks, and other members describe recurring charges they did not expect.89
• When Noom began offering compounded tirzepatide in early 2026, members said its plans start at low 'microdose' amounts and cost more than other compounded providers; others welcomed a large company publicly supporting compounded access.1011
• Some Noom Med patients report limited help from its clinicians or say the program was not worth the money, and several threads ask where to switch.121314
• Opinions on Noom's behaviour-change lessons are split: some former users found them simplistic, while others say the habits stuck and paired well with medication.159
• Trustpilot reviews, which cover all of Noom, praise the app, food logging and lessons; complaints include unexpected charges, slow cancellations and, for Noom Med, refill coordination problems.4

Records we found

Official and court records we found in public sources as of October 15, 2026. This is not a live or complete record; check fda.gov, ftc.gov and court sites for the latest.

1. Feb 2022
   Court

   Noom agreed to a $62 million settlement of a class action over automatic subscription renewals.3