Lemonaid Health

What it is

Lemonaid treats ED with generic and brand PDE5 drugs after a one-time online consultation that covers 12 refills.

Medical services are provided by LMND Medical Group entities, with Lemonaid Health Inc. providing management services.

23andMe bought Lemonaid in 2021 for $400 million; in September 2025 it agreed to sell it for $10 million during 23andMe's bankruptcy.

Prescribes: Generic sildenafil, tadalafil and vardenafil and brand Viagra, Cialis, Levitra and Staxyn; generic finasteride 1mg for hair loss.

What it costs

Insurance: ED page does not say whether insurance is accepted.

Prices change often. Check lemonaidhealth.com before you sign up.

By the numbers

• Trustpilot: 4.3/5 from 191 reviews (72% five-star, 16% one-star), checked 2026-10-15.6
• BBB: C- rating, not accredited, 8 complaints filed in the last 3 years.9
• The App Store and Google Play apps are titled 'Lemonaid Primary Care Complete' and published by SteadyMD.7

Pros and cons

What users say

Common themes in public posts on Reddit, Trustpilot, the Better Business Bureau and app stores, summarised and linked. Individual experiences vary.

• Reviewers praise fast prescriptions and same-day video visits.5
• Some complain of slow replies after intake and unclear monthly fees.5
• Trustpilot reviewers: fast prescription turnaround and easy ordering.6
• Trustpilot reviewers: helpful, approachable providers and support.6
• Trustpilot reviewers: slow replies after intake and some rude phone interactions.6
• Trustpilot reviewers: unclear recurring subscription fee.6