Fountain TRT

What it is

Patients complete an online assessment, a blood test at a partner lab and a video visit with a Fountain doctor.

Treatment is a daily topical testosterone cream delivered monthly; follow-ups occur every 3-6 months.

Co-founder Doron Stember, MD is a board-certified urologist; the parent site fountain.net also runs a FountainHRT program.

Prescribes: Topical testosterone cream (active ingredient/compounding status not specified on homepage).

What it costs

Insurance: Flat monthly fee; site contrasts it with insurance-based TRT and does not mention accepting insurance.

Prices change often. Check fountaintrt.com before you sign up.

By the numbers

• Trustpilot: 4.4/5 from 398 reviews (91% five-star, 7% one-star), checked 2026-10-15.4

Pros and cons

What users say

Common themes in public posts on Reddit, Trustpilot, the Better Business Bureau and app stores, summarised and linked. Individual experiences vary.

• Reviewers praise responsive staff, 24/7 messaging and home delivery.3
• Complaints about scheduling waits, missed links and billing or shipping errors.3
• One first-time user describes a smooth online assessment and onboarding.5
• Another reports weeks of setup, lab scheduling and waiting before speaking to a clinician.6
• Trustpilot reviewers: friendly staff and providers who tailor treatment.4
• Trustpilot reviewers: 24/7 text messaging and quick replies.4
• Trustpilot reviewers: on-time deliveries and easy follow-ups.4
• Trustpilot reviewers: cancelled appointments, missing links, billing and address errors.4